Skiverleih und Snowboardverleih in Bansko

We were very well received and advised. The equipment we hired was faultless. The shop is well positioned not far from the gondola station and for us halfway from the hotel to the gondola. Sadly my friend had become terrified finding herself in skis after 20 years so we had to take her hire equipment back in the first day. I would like to specifically thank Sotir for looking after us and George and one other stall with a longer name which sadly I can’t remember. I can only recommend them and would like to add photos but can’t on this review. I’ll try another but wish them a successful end of winter sport season. All the best Claudine Bridson

I booked ski equipment rental, lift passes and ski school online. When we visited the shop on arrival in Bansko everything was as arranged. The staff were attentive and helpful and sorted us out with all our equipment also familiarising us with our equipment , storage locker etc. Our equipment was in good condition and good quality. Our lift passes were in order and we had our vouchers for ski school. 4 hours per day for 4 days we had booked group tuition. In retrospect I think private or more personal tuition is worth the extra money. We started with a lovely chap in the beginners group 13 February 2024. He was very patient, gave good feedback and had a lighthearted style. Unfortunately we never got to say thank you to him. He was Unfortunately taken ill on the Thursday - and I never knew his name! Ulen ski school sorted us out with another instructor, unfortunately a new group of beginners joined just as we were supposed to head to the lift and slope. So we rebelled and were allowed to join another group. I have to make a special mention of an instructor called Peter who's group we joined this morning for instruction on the slopes. He was not resentful at all, he checked that our level was OK, making sure that we felt comfortable with him and the group and he was just very kind. The instructors from Ulen I find are good and knowledgeable but I think maybe management needs to have another think of how they run the lessons group sizes, unexpected changes etc. All in all my son - 11 yrs old- and I had a very good time learning about skiing - and we will be back. Thank you!

Visited with extended family of various ages and ski ability Booked lessons and ski hire Fast pass for lift with lessons Really accommodating friendly and helpful We would use again Really easy to communicate with pre holiday